Privacy Policy

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At Sweet Home Care Agency, your privacy is our priority. We are committed to protecting the personal information of our clients, caregivers, and visitors. This Privacy Policy outlines how we collect, use, and safeguard your information.

 

1. Information We Collect

We may collect personal details such as your name, address, phone number, email, and information related to your care needs when you inquire about or receive our services.

 

2. How We Use Your Information

We use your information to:

 

• Provide non-medical home care services

• Communicate with you and your authorized representatives

• Schedule and manage caregiver visits

• Improve service quality

 

 

We do not sell or share your personal information for marketing purposes.

 

3. Information Sharing

We only share your information with authorized staff or partners directly involved in your care, or when required by law. All individuals and organizations we work with are bound to maintain confidentiality.

 

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure.

 

5. Your Rights

You have the right to access, update, or request deletion of your personal information. To do so, please contact us using the information below.

 

6. Updates to This Policy

We may update this policy as needed. Any changes will be posted and made available upon request.